Find your tickets

There are a few different ways you may have purchased your tickets, so let’s help you find them!

Log in to your NAC Account

If you purchased tickets for an event taking place after August 31, 2023,* please log in to your new NAC Account to retrieve your digital tickets. You will receive an email when your tickets are ready.

If you are a 2022-23 subscriber with tickets to shows taking place before September 1, 2023*, please log in to your old NAC account to manage your remaining event tickets.

If you purchased tickets through Ticketmaster, please log in to your Ticketmaster account to look for your tickets there.

Check your email 

If you purchased tickets online, you should have received an order confirmation email, either from the NAC or from Ticketmaster (for events taking place before September 1, 2023*).

Your order confirmation email should include information on how to access your tickets.

What to do if you can’t find your tickets?

Please contact our Box Office by email or phone if you are unable to find your tickets after checking your email and your NAC Account.

Email: tickets-billets@nac-cna
Phone: 1 844 985-2787 (ARTS)

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Additional questions

Where do I find my NAC tickets I purchased through Ticketmaster?
Look for your confirmation email or log in to your Ticketmaster account.

Why can’t I see all of my tickets in my new NAC Account?
Tickets purchased for events taking place before September 1, 2023* will not be visible in your new NAC Account.

Please log in to your Ticketmaster account, or your old NAC account if you are a subscriber, to look for any event tickets you don’t see in your new NAC Account.

Tickets for events taking place after August 31, 2023* should be listed in your new NAC Account unless you used the Guest checkout option.

*some exceptions apply

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