Accessibility

Accessible Entrances

On foot, using a wheelchair, with a stroller or via public transit use the entrance on Elgin street.

By car

If you have mobility issues, we strongly encourage you to come to the NAC by car. You can enter the garage via Elgin/Slater and reserved accessible parking is available at the P3 level on a first-come-first-served basis.

Drop-off 

If arriving at the NAC by taxi, Para Transpo or STO, we recommend that you instruct your taxi to drop-off:

  • at the NAC Stage door, Monday to Friday from 8 am to 4pm.  The NAC Stage door is accessible via Queen Elizabeth Driveway.
  • at Freiman Lane, Monday to Friday after 4pm and on the weekends.

Accessible seating

Special tickets are available for patrons in wheelchairs, as well as for the visually impaired. For availability, please contact the NAC Box Office at (613) 947-7000 ext. 620. Seating for patrons in wheelchairs may also by purchased online.

Should you require special assistance from the ushers on the night of the show, please advise House Management at (613) 947-7000, ext. 222.

Hearing devices

The NAC has a Phonic Ear Wireless FM Sound System for patrons with impaired hearing. FM (Frequency Modulation) receivers and several accessories such as a headset for use without a hearing aid, a teleloop and a Cochlea Implant Patch Cord are available, free of charge from the Communication Centre, located near the Theatre Checkroom. Patrons are required to leave a piece of identification.

Additional accessible services

For wheelchairs, backrests, opera glasses, booster seats and other special services, ask for Patron Services, (613) 947-7000 ext. 212

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