Getting into the NAC

On foot, using a wheelchair, with a stroller or via public transit

If you are coming to the NAC without a vehicle or via public transit, the entrance is on Mackenzie King Bridge. Just look for the door with the wheelchair sign on it. Use the phone inside the entrance, dial 666, and NAC Security Staff will escort you into the building.

By car

If you have mobility issues, we strongly encourage you to come to the NAC by car. You can enter the garage via Elgin/Slater and reserved accessible parking is available at the P3 level on a first-come-first served basis.

Drop-off: If arriving at the NAC by taxi, we recommend that you instruct your taxi to drop-off at the NAC Stage door.  The NAC Stage door is accessible via Queen Elizabeth Driveway.

Accessibility door
Accessibility door

Accessible seating

Special tickets are available for patrons in wheelchairs. The patron must advise House Management in advance that he/she will require special assistance from the ushers on the night of the show. House Management: (613) 947-7000, ext. 222.

Accessible seating is available through the NAC Box Office 613-947-7000 ext: 620

Hearing devices

The NAC has a Phonic Ear Wireless FM Sound System for patrons with impaired hearing. FM (Frequency Modulation) receivers and several accessories such as a headset for use without a hearing aid, a teleloop and a Cochlea Implant Patch Cord are available, free of charge from the Communication Centre, located near the Theatre Checkroom. Patrons are required to leave a piece of identification.

Who do I contact regarding accessible services?

For wheelchairs, backrests, opera glasses, booster seats and other special services, ask for Patron Services, (613) 947-7000 ext. 212.

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