Tickets and account help

Manage your account

Your new NAC Account 

You can update and manage the following when you log in to your new NAC Account: 

  • Update your contact and billing information; 
  • Change your password; 
  • Update your communications preferences; 
  • Save and access your wish list; 
  • Buy and send gift cards; 
  • View your order history, check upcoming payments and gift card balances. 

Your old account 

Updates you make in your new NAC Account will not be applied automatically to your old subscription account or your Ticketmaster account.

Please update any essential information such as contact or billing information in all your existing accounts until the end of November 2023.

If you are a 2022-23 subscriber, please log in to your old NAC account to manage your remaining tickets*. Your old account will be closed at the end of November after these events have passed. 

*some exceptions apply

Additional questions 

What will happen to my Ticketmaster account? 
Your Ticketmaster account will be unaffected by the changes to our ticketing system since it is separate from your NAC Account. Your Ticketmaster account may still be used when you buy tickets for events at venues other than the NAC. 

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