Message to NAC Ticket Buyers Regarding Refunds and Exchanges
Due to the evolving COVID-19 situation, the NAC will be extending performance and event cancellations and postponements until June 30. Visit the NAC calendar listings to see the status of specific shows and events. Then see below to find out about ticket refund and exchange options. Exchange fees due to these cancellations will be waived.
Please rest assured that all ticket buyers will be taken care of.
Exchange in person at the Box Office suspended – Please note that the Box Office is happy to continue to assist you by email only at email@example.com, however in person interactions are suspended for the duration of cancellation measures.
$5 per ticket exchange fee
A $5 per ticket exchange fee will be charged on all regular ticket (non-subscription) exchanges. Regular tickets for Broadway shows and non-NAC performances cannot be exchanged.
* Exchanges are subject to availability. If the performance for which you exchange your tickets is more expensive, you will be required to pay the difference. If it is less expensive, you will receive a credit voucher for the difference.