October 2020 update on live performances and events at the NAC.

Planning Your Visit

School buses

Arriving by bus, students may be dropped off at the Rideau Canal side of the NAC (accessed from Freiman Lane off Elgin Street). Buses cannot park onsite at the NAC; please see here for more information about parking buses downtown.

Public transit

The NAC is easily accessible via Ottawa public transit, and is only a 5 to 10 minute walk from major bus interchanges including the Mackenzie King and Rideau Street stations. For more information visit:

From Ottawa: www.octranspo.com
From the Outaouais: www.sto.ca

NAC underground parking

Arriving by car, the NAC underground parking entrances are located on Elgin Street (at corner of Slater) and on the north side of Albert Street. 

IMPORTANT NOTE: The NAC cannot guarantee available underground parking during matinee performances or other education events. So, please arrive early to allow yourself enough time to locate suitable parking. For more information, visit our Parking section.

Letters of Admission

Your Letter of Admission outlining the number of seats you have reserved will be emailed to you after payment of your invoice has been received.

Accessibility/Special needs

All performance halls are wheelchair accessible and equipped with an Assistive Listening System; please ensure you inform us of your requirements when placing your booking request.

Universal Washrooms

The NAC has designated universal (gender neutral) washrooms on the main floor of the Southam foyer and the second level of the Studio foyer.


Looking for a comfortable and convenient spot to have lunch before or after a performance? You are welcome to bring your own bagged lunches and enjoy them within designated areas of the NAC lobby. Please speak with one of our NAC Education Coordinators for further details. Please note that no food or drink is allowed in the performance halls.

If you would like to purchase lunch, the NAC is conveniently located near a wide variety of options, including the Rideau Centre, Elgin Street, the Sparks Street promenade and the Byward Market. 

Financial Assistance

Based on available funds, the National Arts Centre may be able to offer financial assistance to schools in need, including support for transportation. Please contact the relevant NAC Education Coordinator for details.

Know before you go…


We encourage you to review these guidelines with your students to ensure a positive event for all.

Arrive early

Please arrive at least 30 minutes prior to the performance.

Be respectful!

  • Dress code: Whatever your school requires you to wear is appropriate for a performance.
  • No food or drink is permitted in the performance hall.
  • Please do not leave/return during the performance – it is disruptive for both the audience and the performers.
  • Please don’t talk – save your thoughts to share at intermission or after the performance.
  • Definitely no cell phones, cameras or other mobile devices – no texting or recording of any kind is allowed in the performance hall. Turn your phone to airplane mode or better yet, turn it right off.


Performers on stage rely on the audience for the energy to perform – so have fun, and enjoy the experience! Everyone who views a performance will experience it in a different way. It is important to respect this process of exploration in yourselves and those around you.

We ask that teachers and/or supervisors remain with students at all times.

Please be advised that some NAC presentations may deal with mature themes and/or may contain coarse language, violence, sexuality or nudity. Grade level recommendations have been made with this in mind.

For information on specific show content, please contact the appropriate NAC department below:

Jonathan Crombie
613 947-7000 x382

English Theatre
613 947-7000 x386

1-844-985-2787 (ARTS)

Théâtre français
Véronique Lavoie-Marcus
613 947-7000 x523

Indigenous Theatre
Mairi Brascoupé
613 947-7000 x441