Planning Your Visit

Planning your visit

School buses

Arriving by bus, students may be dropped off at the Rideau Canal side of the NAC (accessed from Freiman Lane off Elgin Street). Buses cannot park onsite at the NAC.

Public transit

The NAC is easily accessible via Ottawa public transit, and is only a 5 to 10 minute walk from major bus interchanges including the Mackenzie King and Rideau Street stations. For more information visit:.

From Ottawa: www.octranspo.com
From the Outaouais: www.sto.ca

NAC underground parking

Arriving by car, the NAC underground parking  entrances are located on Elgin (at corner of Slater) and on Albert Street. 

IMPORTANT NOTE: The NAC cannot guarantee available underground parking during matinee performances or other education events. So, please arrive early to allow yourself enough time to locate suitable parking. For more information, visit our Parking section.

Picking up your tickets

Your tickets or letters of admission will be mailed to you after payment of your invoice has been received.

Accessibility/Special needs

All performance halls are wheelchair accessible and equipped with an Assistive Listening System; please ensure you inform us of your requirements when placing your booking request.

Lunch

Looking for a comfortable and convenient spot to have lunch before or after a performance? You are welcome to bring your own bagged lunches and enjoy them within designated areas of the NAC lobby. Please speak with one of our NAC Education Coordinator for further details. Please note that no food or drink is allowed in the performance halls.

If you would like to purchase lunch, the NAC is conveniently located near a wide variety of options, including the Rideau Centre, Elgin Street, the Sparks Street promenade and the Byward Market. 

Transportation assistance (Théâtre français)

The National Arts Centre’s Théâtre français offers a transportation assistance program for schools in the Ottawa-Gatineau region and outlying areas. In order to enable many children and adolescents to attend performances as part of our Enfance/jeunesse program, we can provide financial assistance to help alleviate the cost of school bus transportation. After coming to an agreement when making your reservation and after receiving proof of payment, the Théâtre français may provide the following, based on available funds:

  • Up to 45% refund for schools located less than 15 km from the show venue.
  • Up to 60% refund for schools located more than 15 km (but less than 35 km) from the show venue.
  • Up to 75% refund for schools located more than 35 km (but less than 105 km) from the show venue.

Know before you go…

Etiquette

We encourage you to review these guidelines with your students to ensure a positive event for all.

Arrive early

For Theatre performances, please arrive at least 15 minutes early. For Music and Dance performances, please arrive at least 30 minutes prior to the performance.

Be respectful!

  • Dress code: Whatever your school requires you to wear is appropriate for a performance.
  • Food or drinks are not permitted in the performance hall.
  • Please do not leave/return during the performance – it disrupts the performance for audience and performers.
  • Please don’t talk – save your thoughts to share at intermission or after the performance.
  • Definitely no cell phones, cameras or other mobile devices – no texting, music or recording of any kind is allowed in the performance hall.

Enjoy!

Performers on stage rely on the audience for the energy to perform – so have fun, enjoy the experience! Everyone who views a performance will experience it in a different way. It is important to respect this process of exploration in yourselves and those around you.

We ask that Teachers and/or supervisors remain with students at all times.

Please be advised that some NAC presentations may deal with mature themes and/or may contain coarse language, violence, sexuality or nudity. Grade level recommendations have been made with this in mind.

For information on specific show content, please contact the appropriate NAC department below:

Music
Sophie Reussner-Pazur
613 947-7000 x382
mused@nac-cna.ca

English Theatre
613 947-7000 x289
etedu@nac-cna.ca

Dance
613 947-7000 x289
dedu@nac-cna.ca

Théâtre français
Véronique Lavoie-Marcus
613 947-7000 x523
tfedu@cna-nac.ca

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