Info Source

Sources of Federal Government and Employee InformationNational Arts Centre

Introduction to Info source 

Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Access to Information Act and the Privacy Act. It provides individuals and employees of the government (current and former) with relevant information to access personal information about themselves held by government institutions subject to the Privacy Act and to exercise their rights under the Privacy Act.

The Introduction to Info Source: Sources of Federal Government and Employee Information and an index of institutions subject to the Access to Information Act and the Privacy Act are available centrally.

The Access to Information Act and the Privacy Act assign overall responsibility to the President of Treasury Board (as the designated Minister) for the government-wide administration of the legislation. 

Background

The National Arts Centre Corporation (NAC) was established in 1966 pursuant to the National Arts Centre Act and began operating the Centre in 1969. The NAC reports to Parliament through the Minister of Canadian Heritage. 

The Corporation is deemed, under Section 15 of the National Arts Centre Act, to be a registered charity within the meaning of that expression in the Income Tax Act.

Responsibilities 

The National Arts Centre (NAC) is a federal cultural organization dedicated primarily to developing and showcasing the performing arts in the National Capital Region and across Canada.  Home to the acclaimed National Arts Centre Orchestra, the NAC is a multidisciplinary performing arts centre that features classical music, dance, English- and French-language theatre, regional programming, special events and variety shows.  The NAC takes part in co-productions with other organizations throughout the country, hosts festivals, and, through its new technologies and international tours, reaches out to audiences across Canada and around the world.  It is at the forefront of youth and educational activities, supporting programmes for young and emerging artists and programmes for young audiences and producing resources and study materials for teachers.

In furtherance of its objectives, the Corporation may arrange for and sponsor performing arts activities at the centre; encourage and assist in the development of performing arts companies resident at the Centre; arrange for or sponsor radio and television broadcasts and the screening of films in the Centre; provide accommodation at the Centre, on such terms and conditions as the Corporation may fix, for national and local organizations whose objectives include the development and encouragement of the performing arts in Canada; and, at the request of the Government of Canada or the Canada Council for the Arts, arrange for performances elsewhere in Canada by performing arts companies, whether resident or non-resident in Canada, and arrange for performances outside Canada by performing arts companies resident in Canada. 

Institutional functions, programs and activities

Programming

The various artistic disciplines are responsible for the production and presentation of the performing arts on the Centre's stages and elsewhere. The departments that represent the various areas of the performing arts offered at the National Arts Centre are Music, including Canada's National Arts Centre Orchestra, English Theatre, French Theatre, Dance, Community Programming, Special Events, Variety, Festivals and Youth and Educational Programming.

Support services to the artistic disciplines are provided by several departments: Marketing, Archives and Exhibitions, Production, New Media, Patron Services, Box Office and Subscription Office.

Music

The Music Department operates the National Arts Centre (NAC) Orchestra which represents the central thrust of the department's work. The NAC Orchestra serves audiences locally, nationally, and internationally with performances and programming that help deepen appreciation and understanding of the performing arts. The NAC Orchestra supports Canadian composers by commissioning the creation of new works, repeat performances, and by headlining Canadian music on its tours and recordings. The NAC Orchestra produces various festivals and series of concerts devoted to orchestral music in a range of repertoire including classical, popular, contemporary, and family. As well, it performs in the pit for NAC ballet presentations and opera productions of Opera Lyra Ottawa. As part of its national role, it performs on tour across Canada and internationally and provides a range of programming via Internet, CD and radio. It is a leading advocate for education with highly-developed programming targeting talented young and emerging artists, the general school-age population and classroom teachers. This department manages the international NAC Summer Music Institute which includes the Young Artists Programme, Conductors Programme and Composers Programme. It provides additional training and showcasing opportunities through the NAC Institute for Orchestral Studies, NAC Orchestra Bursary Competition, NAC Debut concert series and through masterclasses with international artists as well as NAC Orchestra musicians. Young audience development programs include the Family Adventures with the NAC Orchestra concerts, NAC Orchestra Student Matinees and NAC/Jeunesses Musicales Kinderconcerts.

Music

  • Description: Records relating to performances, programming and education provided by the NAC. Also includes related material relating to music festivals and concerts.
  • Document Types: Musician contracts, résumés, correspondence, programming brochures, Resource material, guides; music education reports including Year-in-Review, program evaluation reports; budgets; mailing lists; questionnaires and surveys.
  • Format: DVDs, CDs, and videos; podcasts and various online resources available for download from the NAC and Artsalive.ca/Music websites.
  • Record Number: NAC MUS 001

Live Rush" Program

  • Description: This bank contains the names, addresses, e-mail addresses and basic personal information such as: age, gender and preferences for the shows about young audience.
  • Class of Individuals: General public.
  • Purpose: The purpose of this bank is to promote and manage young audience performances.
  • Consistent Uses: This information is used to maintain contact with young audiences and enlarge future subscribers, to inform them about cultural, performing arts events.
  • Retention and Disposal Standards: Records are retained for two years.
  • RDA Number: TBD
  • Related Record Number: NAC MUS 001, NAC THE 002, NAC FTH 003, NAC DAC 004, NAC OTH 006
  • TBS Registration: 005260
  • Bank Number: NAC PPU 080

Theatre – English

As a national theatre, the National Arts Centre (NAC) English Theatre implements the NAC's unique leadership role through production and coproduction of Canadian, classical and international plays for audiences of all ages onstage in both the Nation's Capital and on stages across Canada through coproduction and touring. It partners with artists and companies from across the country to showcase high standards and a diversity of stage artistry. It is committed to the development and production of new Canadian plays, the work of Canada's Aboriginal artists, professional development, and youth and education programmes. It also promotes contemporary Canadian theatre nationally through partnership with Magnetic North, Canada's national English language theatre festival, and selectively promotes Canadian theatre internationally.

Theatre – English

  • Description: Records relating to the production and coproduction of Canadian, classical and international plays across Canada.
  • Document Types: Contracts, agreements, seasonal programming, brochures, correspondence, Study Guides, departmental budgets; contact and mailing lists.
  • Format:
  • Record Number: NAC THE 002

Live Rush" Program

  • Description: This bank contains the names, addresses, e-mail addresses and basic personal information such as: age, gender and preferences for the shows about young audience.
  • Class of Individuals: General public.
  • Purpose: The purpose of this bank is to promote and manage young audience performances.
  • Consistent Uses: This information is used to maintain contact with young audiences and enlarge future subscribers, to inform them about cultural, performing arts events.
  • Retention and Disposal Standards: Records are retained for two years.
  • RDA Number: TBD
  • Related Record Number: NAC MUS 001, NAC THE 002, NAC FTH 003, NAC DAC 004, NAC OTH 006
  • TBS Registration: 005260
  • Bank Number: NAC PPU 080

Theatre – French

From its very beginnings in 1969, the National Arts Centre (NAC) French Theatre has maintained a high artistic standard. Over the years French Theatre audiences have come to expect theatre that is in step with the times; theatre that reflects and responds to the human condition in a spirit of free exchange and fraternity; theatre that is connected to emerging dramatic trends both at home and abroad. This artistic trajectory is expressed through national and international partnerships, selected touring productions, and French Theatre co-productions that convey distinctive viewpoints and voices.

Theatre – French

  • Description: Records relating to the production and coproduction of Canadian, classical and international plays across Canada.
  • Document Types: Engagement contracts, co-production agreements, summary of activities; brochures; correspondence, budgets; contact and mailing lists.
  • Record Number: NAC FTH 003

Live Rush" Program

  • Description : This bank contains the names, addresses, e-mail addresses and basic personal information such as: age, gender and preferences for the shows about young audience.
  • Catégorie de personnes : General public.
  • But : Le but de cette banque est de promouvoir et gérer les performances destinées aux jeunes auditoires.
  • Usages compatibles : L'information de cette banque est utilisée pour maintenir un contact avec les jeunes auditoires et élargir les futurs abonnés, les informer sur les performances artistiques et culturelles.
  • Normes de conservation et de destruction :Les renseignements sont conservés pour une période de deux ans.
  • No. ADD : TBD
  • Renvoi au document no : CNA MUS 001, CNA ANG 002, CNA FRA 003, CNA DAS 004, CNA AUT 006
  • Enregistrement (SCT) : 005260
  • Numéro de fichier : CNA PPU 080

Dance

The Dance Department programs a season of performances by Canadian and international artists and companies. Each season comprises four distinct Series, and special presentations, which offer National Arts Centre audiences a broad range of styles and tendencies, and which take into account current trends and practices in dance, education and outreach opportunities and a balance of works from emerging and established artists. The Dance department invests in the creation of new dance works through its co-productions with artists across the country and internationally, and is a co-producer of the biennial Canada Dance Festival.

Dance

  • Description: Records relating to performances by Canadian and International artists and companies.
  • Document Types: General administration, correspondence, publications, contact lists, planning reports, budget reports, artistic contracts; programming, production schedules and marketing materials.
  • Format: DVDs, CDs, and videos.
  • Record Number: NAC DAC 004

"Live Rush" Program

  • Description: This bank contains the names, addresses, e-mail addresses and basic personal information such as: age, gender and preferences for the shows about young audience.
  • Class of Individuals: General public.
  • Purpose: The purpose of this bank is to promote and manage young audience performances.
  • Consistent Uses: This information is used to maintain contact with young audiences and enlarge future subscribers, to inform them about cultural, performing arts events.
  • Retention and Disposal Standards: Records are retained for two years.
  • RDA Number: TBD
  • Related Record Number: NAC MUS 001, NAC THE 002, NAC FTH 003, NAC DAC 004, NAC OTH 006
  • TBS Registration: 005260
  • Bank Number: NAC PPU 080

 

Other programs

Other programs consist of Community Programming, Special Events, Variety and Festivals. Community Programming allows a variety of regional talent including dance, music, storytelling, theatre and other events on its multi-purpose, multi-disciplinary Fourth Stage. As part of its mission to be a truly "national" arts centre, the National Arts Centre produces a series of biennial scene festivals designed to showcase the artistic talents and culture of the many different regions of Canada. To make festivals such as the Atlantic, Alberta, Quebec, BC and Prairie Scenes a reality, the National Arts Centre collaborates with hundreds of artists and more than 70 public, corporate, artistic and individual partners. The Variety programming brings a wide range of performances to audiences with events as diverse as stand up comedians, popular singers, Broadway musicals and special events, including an all-Canadian concert series called NAC Presents. Special Events include the NAC Gala and the Governor General Performing Arts Awards Gala.

Other Programs

  • Description: Records relating to performances by Canadian and International artists and companies.
  • Document Types: Information includes general administration; contracts with professional directors, actors, choreographers, media sponsorship and designers; presentation agreements with producing companies; agreements with professional playwrights or collectives; technical riders; correspondence with agents, managers, presenters, artists and the public; programming information and brochures; production schedules and marketing materials.
  • Record Number: NAC OTH 006

"Live Rush" Program

  • Description: This bank contains the names, addresses, e-mail addresses and basic personal information such as: age, gender and preferences for the shows about young audience.
  • Class of Individuals: General public.
  • Purpose: The purpose of this bank is to promote and manage young audience performances.
  • Consistent Uses: This information is used to maintain contact with young audiences and enlarge future subscribers, to inform them about cultural, performing arts events.
  • Retention and Disposal Standards: Records are retained for two years.
  • RDA Number: TBD
  • Related Record Number: NAC MUS 001, NAC THE 002, NAC FTH 003, NAC DAC 004, NAC OTH 006
  • TBS Registration: 005260
  • Bank Number: NAC PPU 080

Revenue Generating Activities

Records relating to programming ticket sales and revenue generating activities such as fundraising and commercial activities. The fundraising activities of the Corporation are directed through the National Arts Centre Foundation, a not-for profit organization incorporated under the Canada Corporations Act. Its purpose is to receive and maintain funds and transfer them to the National Arts Centre Corporation. Fundraising activities include sponsorships, galas, bequests, planned giving, endowments, solicitations, in-kind gifts and other forms of philanthropy. Please note that the National Arts Centre Foundation is not subject to the Access to Information Act. Commercial revenues are derived from food services including catering, intermission bars and the restaurant Le Café, parking services and hall rentals. 

Earned revenues

Description: Records relating to non-governmental revenue activities such as fundraising and commercial operations at the National Arts Centre. 
Document Types: This bank contains pledge forms, donor agreements, newsletters and publications, ticket orders, subscription renewal forms, correspondence, and contact lists. 

Record Number: NAC RGA 007 

Donations and contributions

  • Description:This bank contains personal information such as names and addresses of donors as well as financial information on donations and/or financial contributions.
  • Class of Individuals: General public and private sector businesses and corporations.
  • Purpose: To maintain financial information dealing with the issuance of income tax receipts.
  • Consistent Uses: Pursuant to the Income Tax Act, documentation is used to support annual individual or corporate tax returns.
  • Retention and Disposal Standards: Records are retained for a period of 6 years.
  • RDA Number: TBD
  • Related Record Number: NAC RGA 007
  • TBS Registration: 005258
  • Bank Number: NAC PPU 065 

Mail Order Records

  • Description:This bank contains names, addresses, telephone numbers, credit card information, seat number and prices.
  • Class of Individuals: Patrons of the National Arts Centre.
  • Purpose: The purpose of the bank is to keep record of mail order, group sales, student sales and telephone orders.
  • Consistent Uses: This information may be used to provide reports to management and it may also be used for research, planning, audit and evaluation purposes.
  • Retention and Disposal Standards: The information on file is destroyed after a two year period.
  • RDA Number: TBD
  • Related Record Number: NAC RGA 007
  • TBS Registration: 005088
  • Bank Number: NAC PPU 005 

Subscriptions

  • Description:The purpose of this bank is to maintain a record of subscriptions. It contains names, addresses, telephone numbers, credit card information, seat location and prices.
  • Class of Individuals: Clients and subscribers of the National Arts Centre.
  • Purpose: This bank is used to ensure proper seat allocation and determination of seats available for general sale.
  • Consistent Uses: This information may be used to provide reports to management and it may also be used for research, planning, audit and evaluation purposes.
  • Retention and Disposal Standards: Information on file is retained two years, updated or destroyed.
  • RDA Number: TBD
  • Related Record Number: NAC RGA 007
  • TBS Registration: 005089
  • Bank Number: NAC PPU 010

Internal services

Internal Services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Services; Materiel Services; Acquisition Services; and Travel and Other Administrative Services. Internal Services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Acquisitions

Acquisition Services involve activities undertaken to acquire a good or service to fulfil a properly completed request (including a complete and accurate definition of requirements and certification that funds are available) until entering into or amending a contract.

Communications Services

Communications Services involve activities undertaken to ensure that Government of Canada communications are effectively managed, well coordinated and responsive to the diverse information needs of the public. The communications management function ensures that the public – internal or external – receives government information, and that the views and concerns of the public are taken into account in the planning, management and evaluation of policies, programs, services and initiatives.

Financial Management

Financial Management Services involve activities undertaken to ensure the prudent use of public resources, including planning, budgeting, accounting, reporting, control and oversight, analysis, decision support and advice, and financial systems.

Human Resources Management 

Human Resources Management Services involve activities undertaken for determining strategic direction, allocating resources among services and processes, as well as activities relating to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies, and/or plans.

Information Management

Information Management Services involve activities undertaken to achieve efficient and effective information management to support program and service delivery; foster informed decision making; facilitate accountability, transparency, and collaboration; and preserve and ensure access to information and records for the benefit of present and future generations.

Information Technology

Information Technology Services involve activities undertaken to achieve efficient and effective use of information technology to support government priorities and program delivery, to increase productivity, and to enhance services to the public.

Legal services

Legal services involve activities undertaken to enable government departments and agencies to pursue policy, program and service delivery priorities and objectives within a legally sound framework.

Management and Oversight Services

Management and Oversight Services involve activities undertaken for determining strategic direction, and allocating resources among services and processes, as well as those activities related to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies, and/or plans. 

Materiel

Materiel Services involve activities undertaken to ensure that materiel can be managed by departments in a sustainable and financially responsible manner that supports the cost-effective and efficient delivery of government programs.

Real Property

Real Property Services involve activities undertaken to ensure real property is managed in a sustainable and financially responsible manner, throughout its life cycle, to support the cost-effective and efficient delivery of government programs. 

Travel and Other Administrative Services

Travel and Other Administrative Services include Government of Canada travel services, as well as those other internal services that do not smoothly fit with any of the internal services categories.

Legend

  • Standard Classes of Records
    • Standard Personal Information Banks

Manuals

  • Customer Service at the National Arts Centre
  • Box Office - aide mémoire
  • Patron Services Emergency and Evacuation Manual
  • Reception Manual

Additional Information

Please see the Introduction to this publication for information on access procedures under the provisions of the Access to Information Act and the Privacy Act.

Each request made to the National Arts Centre under the Access to Information Act, must be accompanied by an application fee of $5 cheque or money order made payable to National Arts Centre Corporation.

For additional information about the programs and activities of the National Arts Centre, please contact:

The National Arts Centre
Communications Department
P.O. Box 1534, Station B
Ottawa, Ontario  K1P 5W1

Reading Room

In accordance with the Access to Information Act, an area on the premises of this institution has been designated as a public reading room. The address is:

National Arts Centre
1 Elgin Street
Ottawa Ontario