Join us for conversations with Indigenous creatives and entrepreneurs about finding success in the digital space. Talks will take place live on zoom where you will have the opportunity to listen and ask questions about the experiences and expertise of the panelists.
This 3-part series is tailored towards Indigenous artists and entrepreneurs. It is free to attend.
Creating a Great Customer Experience
Indigenous Entrepreneurship for Artists Series 3/3
Tuesday May 25 at 7pm ET
Discussing the parts of online business outside of creating the work. Pricing, shipping, packaging, promo-codes, and giveaways. How to create an experience for your customers and build strong relationships.
This week we are joined by:
Kyle St. Amour Brennen – Shopify
Mallory Yawnghwe – Indigenous Box
Kyle St Amour Brennan
Kyle St Amour Brennan is a proud member of Kitigàn Zìbì Anishinabeg First Nation and citizen of the Algonquin-Anishinabeg Nation. Kyle is an experienced Entrepreneur, First Nations Storyteller, and coaches on Indigenous Entrepreneurship. Teaching e-commerce, design fundamentals, sustainability, and decolonized business having produced workshops for organizations and audiences coast to coast to coast. Kyle is currently at North America's leading Entrepreneurship Company SHOPIFY, as a Indigenous Community Strategist and Program Manager, working directly to create sustained economic opportunity for all Indigenous People from Turtle Island to Aotearoa.
Mallory Yawnghwe, is a nehiyaw iskwew from the Saddle Lake Cree Nation in North Eastern Alberta. She is a recent graduate of MacEwan University School of Business’s Bachelor of Commerce in Supply Chain Management, and is three years into her career as a Project Procurement Specialist with Alberta Infrastructure.
Mallory thrives on challenge and is driven to overcome her fear of the unknown to make a difference in this world. Sometimes accused of being overly optimistic, Mallory has used her positive attitude, humility, perseverance, to grow into a respected Supply Chain professional, independent business and community consultant, and educational facilitator. Her commitment to professionalism, ethics, and high standards in her work have already made her a stand-out in her field. Most recently, she has taken a big leap into the role of President and CEO of her new start up Indigenous Box Inc.
With Indigenous Box, Mallory's goal has always been to create an exciting and personal experience for her customers. Created with her customers in mind, each box is for Indigenous people to see themselves in, but also from Indigenous people for anyone to enjoy. Above all she wants Indigenous women like her to feel that they are having a VIP experience when they open their own Indigenous Box.
Approximately 1 hour long