Bonjour, Welcome to the NAC

Équipe Info : (rangée arrière) Mathieu, Sarah, Mario, Kevin, Inigo, Michael; (rangée avant) Élise, Karalee, lara, Clémence, Zoé, Emily, Cherlene, Samuel

Visitor Experience Hosts: (back row) Mathieu, Sarah, Mario, Kevin, Inigo, Michael; (front row) Élise, Karalee, lara, Clémence, Zoé, Emily, Cherlene, Samuel

Jennifer Payette Hirst

The one million visitors who walk through the doors of the NAC every year often ask questions such as “Where can I buy tickets?”, “What’s on tonight?” or “Where’s the washroom?” Since the beginning of this season, visitors have been greeted by friendly duos of young people. Daily from 8 am to 9 pm, these knowledgeable, bilingual Visitor Experience Hosts, answer questions and direct patrons. Equipped with iPads, they’ll sometimes show artist videos to give patrons a better idea of who’s coming to NAC stages.

All 14 hosts are post-secondary students, hired through an audition process that evaluated their leadership skills, emotional intelligence and teamwork ability. During their two-year co-op term, they’ll be mentored by NAC employees and learn about arts leadership. The Visitor Experience Hosts are one more way the National Arts Centre is helping ensure our patrons feel welcome.

Prélude magazine – Your Scene
Winter 2018

Carl Martin

Senior Advisor, Communication / Conseiller principal, Communications

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