Arrive early! Our 900-space indoor parking garage often fills to capacity as early as 19:00, especially when all three NAC halls are sold on the same night. Should the garage be full, other parking lots just a short distance from the NAC are listed below for your convenience.
Entrances: The underground parking entrances are located on Elgin (at corner of Slater) on Albert Street, and at the end of Freiman Lane (NAC Box Office ramp).
Don't forget to take note of your parking section. A plan of the garage is available at the parking office, the advance sales desk in the Foyer, and at the garage exits. We also feature reserved parking for the mobility impaired. Patrons needing directions can address the parking attendants.Parking hours: (with parking attendants)
Monday to Friday: 8:00 to Midnight
Saturday: 8:00 to 1:00
Sunday: Open 2 hours before curtain until the end of the last performance.
7 Days / 24 hr.
Additional indoor parking is available at:
Rideau Centre - Access from Nicholas Street across from the Novotel Hotel
World Exchange - 45 O'Connor Street across from Metcalfe Street or Queen Street
City Hall Plaza - 111 Lisgar Street access from the south side of Laurier Avenue
or from Elgin Street between the Court House and the heritage building.
Parking Rates (HST exempt):
Enter before 16:00 : $3.00 per half hour ($17.00 maximum)
Enter after 16:00 : $3.00 per half hour ($10.00 maximum)
24 hour period : $3.00 per half hour ($20.00 maximum)
Weekend Rates: $3.00 per half hour ($10.00 maximum)
Meter Rate: $1.00 per 10 min.
Monthly Rate: $230.00
If you have any questions with regard to this change, please feel free to contact us by phone at (613) 947-7000, extension 488, by fax at (613) 947-3934 or by email at email@example.com.
Find free bicycle parking in our indoor garage next to the main exit lane from level 3 to Queen Elizabeth Dr. (3 racks)
across from the Box Office (2 racks)
outside our administration offices on the sidewalk of MacKenzie Bridge (1 rack)
outside Le Café terrace by the canal (1 rack)
Performances begin on time. Latecomers will only be admitted into the hall at an appropriate moment during the performance.Please be a good neighbour:
Out of consideration for your fellow patrons, we would like to remind you that the use of perfumes and colognes can cause allergic reactions. Less is more... none is best! If you are experiencing an allergic reaction due to your seating location, please contact the House Manager about the possibility of a relocation.Wheelchair & disabled seating:
The NAC is fully accessible. Special tickets are available for those patrons in wheelchairs. If a customer remains in his/her wheelchair for a performance, the ticket price will be that of the least expensive ticket in the hall. If a wheelchair-bound patron wishes to transfer from the wheelchair to an actual seat, they will be sold a specific wheelchair location at the regular price. The customer must also advise House Management in advance that he/she will require special assistance from the ushers on the night of the show. House Management: (613) 947-7000, ext. 222.
Accessible seating is available through the NAC Box Office
613-947-7000 ext: 620
Since 1983, the NAC has provided a Phonic Ear Wireless FM Sound System for patrons with impaired hearing. FM (Frequency Modulation) receivers and several accessories such as a headset for use without a hearing aid, a teleloop and a Cochlea Implant Patch Cord are available, free of charge from the Communication Centre, located near the Theatre Checkroom. Patrons are required to leave a piece of identification.Infant Policy:
"Babes in Arms" tickets are available for children under two years of age for "children" shows only! These tickets have no seat location indicated on them thereby permit a child to sit on a parent's lap. "Babes in Arms" tickets are the price of the lowest ticket sold in the hall for a particular event. If a child is using a seat, he or she will need a regular ticket. For events other than childrens' shows, ALL patrons will need a regular ticket.
Le Café Reservations
If your requested reservation time is unavailable, please call us at 613-594-5127 and we will do our best to accommodate you.