National Arts Centre
P.O. Box 1534, Stn B
National Arts Centre
53 Elgin Street, at Confederation Square
General: (613) 947-7000
Group sales: (613) 947-7000 ext. 634
Parking: (613) 947-7000 ext. 488
Lost and found: (613) 947-7000 ext. 666
On Stage Tonight Line and Rush Seats: (613) 947-7000 ext. 565
NAC Subscription: (613) 947-7000 ext. 620
Le Café: (613) 594-5127
For additional contacts visit the NAC Contact page.
Monday to Saturday: 10:00 to 9:00
Sunday and Holidays: When performances are scheduled the Box Office will open 2 hours prior to curtain time until 15 minutes after the beginning of the last performances.
We do not sanction tickets that are sold throughout 3rd party ticket brokers. Valid tickets are always available through our Box Office and through Ticketmaster
Buying Online: Major credit cards accepted. All sales final. Ticketmaster service charges will be applied.
Buying in Person at the NAC Box Office: Debit and major credit cards are accepted. NOTE: Ticketmaster service charges are not collected on in person purchases.
Ordering by Phone: Major credit cards accepted. All sales final. Ticketmaster service charges will be applied.
Buying at Ticketmaster Outlets: Ticketmaster service charges will be applied.
Lunch, Summer hours (Monday - Sunday):
11:30am to 2:00pm, May 25-September 7
Lunch, Winter hours (Monday - Friday):
11:30am-2:00pm, September 8-May 24
5:00pm to 9:00pm
Closes 11:00pm on show nights
*Sunday open dinner only for show nights
Telephone: (613) 594-5127
The Intermezzo Bar is open 1 hour prior to and during NAC performances in Southam Hall and the Theatre only. Non alcoholic and alcoholic drinks may be purchased. A selection of sandwiches and light meals may be purchased.
The NAC does not sell NAC Orchestra recordings online at this time.
Patrons are invited to visit NACmusicbox.ca to stream high quality archival recordings by the NAC Orchestra for free.
Latecomers will be permitted to reach their seats only during a suitable pause in the programme.
The exchange and cancellation policy for subscribers can be found on the subscriber benefits page.
Non subscribers must contact the NAC Box Office by phone at 947-7000 ext. 280 or in person.
Advertised ticket prices do not include applicable taxes. Tickets purchased online or by phone will be subject to standard processing and handling charges.
If you are not a subscriber contact the Box Office by phone at (613) 947-7000 ext. 280 or in person.
If you are a subscriber simply call the Subscription Office at (613) 947-7000, extension 620 to obtain an entry pass, which will be held for you at the Box Office for pick up. If you realize that you no longer have your ticket only when you arrive for the performance, go directly to the Box Office to obtain your pass. In both cases you will be asked to show proof of identity.
There is no official dress code for the National Arts Centre.
The underground parking entrances are located on Elgin (at corner the corner of Slater) and on Albert Street.
Monday to Friday: 6:00 to Midnight
Saturday: 7:30 to 1:00
Sunday: Open 2 hours before curtain until the end of the last performance.
Height restriction: 6’4” (1.93 metres)
If you have any questions with regard to this change, please feel free to contact us by phone at (613) 947-7000, extension 488, by fax at (613) 947-3934 or by email at firstname.lastname@example.org.
Additional indoor parking is available at:
Parking at and around the NAC (PDF, 79k)
Parking for large vehicles (PDF, 1.49 mb)
The National Arts Centre does not rent or lend its props or musical instruments to the public. The National Arts Centre does not offer a musical instrument repair service.
If you would like to volunteer with the National Arts Centre please contact Human Resources at email@example.com.
If you would like to volunteer with the NAC Orchestra please leave a message with the NACO Association at (613) 947-7000 ext. 590.
Auditions for the National Arts Centre Orchestra are posted on online as positions become available.
General auditions for English Theatre are held approximately once a year and are only open to residents of the National Capital Region. The NAC English Theatre only auditions actors living outside the National Capital Region for specific productions if and when required.
Photos and resumes can be sent year round to:
NAC English Theatre
PO Box 1534, Station B.
The National Arts Centre does not offer a baby-sitting service. Patrons can be reached during performances. Leave the Foyer phone number, (613) 947-7000 ext. 682, and seat location with anyone who may need to call.
For wheelchairs, backrests, opera glasses, booster seats and other special services, ask for Patron Services, (613) 947-7000 ext. 212.